Q: How are your prints made?

A: All prints are made using Inkjet printers on Moab Lasel 310gsm paper. All prints are made here in the USA. 

Q: Do you offer any other sizes that aren’t listed in the shop?

A: We are happy to talk about custom sizes, it just depends on the image you're interested in. Please note that shipping charges may apply for custom orders. Also, depending on the size of the print we may have to use a different paper because of size limitations. Please contact us for a quote - orders@maxwanger.com

Q: Why don’t you offer the same sizes for every print?

A: Sizes are selected based on cropping, resolution and image type (film vs. digital). Polaroid images are only available in square sizes. 

 

Q: Do the print images in your shop accurately display what the print will look like in person?

A: Colors can look different depending on what monitor or brightness level you have. We do our best to show what the images will look in person but please know that they can vary slightly. We have also done our best to accurately show what each size will look like. For the 8x10 and 11x14 sizes, you’ll notice that they will be cropped slightly compared to the larger sizes which have no cropping. All of the images in the shop are full bleeds. 

Q: Do you offer framing?

A: Yes, we do! Our friends at Simply Framed www.simplyframed.com custom make all of our frames. More information can be found on our product pages - https://maxwangerprintshop.com/pages/framing

Q: Can I order a print of a photo I saw on maxwanger.com or on Max's Instagram?

A: Feel free to e-mail us at orders@maxwanger.com with the image and size you're interested in and we'll do our best to accommodate your request!

Q: How long will it take to receive my print?

A: Because of our often-hectic schedules, please allow up to 7 days for your order to be shipped. US orders are shipped and arrive within 3-5 business days. For international orders, please expect your print to arrive anywhere between 2-4 weeks. 

Above transit times are all estimates provided by the shipping carriers. Max Wanger Print Shop is not responsible for any delays

Q: Will I be charged sales tax?

A: If you’re a CA resident, 9% tax will be added to your order.

Q: How are the prints packaged?

A: 5x5, 8x8, 10x10, 8x10, 11x14 prints are packaged in a clear sleeve with chipboard, in a sturdy, flat cardboard mailer. Larger prints are rolled and shipped in a tube.

Q: What if my print arrives damaged?

A: We will do our best to make sure everything arrives safe and sound. However, occasionally things do happen in transit and we deal with this on a case-by-case basis. Our shipping partners require any damage to be reported within 7 days of receiving the print, so please make sure to open your package in a timely manner. Please keep all original packaging and the print as we may require photos or even the original print to process your claim.